Shipping policy
Thank you for shopping at WOODKALAA. We are committed to delivering your order accurately, in good condition, and always on time.
Processing Time
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All orders are processed within 1–2 business days (Monday to Saturday).
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Orders are not processed, shipped, or delivered on Sundays or public holidays.
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If we experience a high volume of orders, processing may be delayed by a few days. In such cases, we will notify you via email or WhatsApp.
Shipping Time & Delivery
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We ship across India via trusted logistics partners through Shiprocket.
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Estimated delivery time is 6–7 business days from the date of dispatch.
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Delivery timelines may vary based on your location, courier delays, or unforeseen circumstances.
Shipping Charges
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Free Shipping is available on all prepaid orders above ₹600.
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For orders below ₹600, standard shipping charges will apply and will be shown during checkout.
Cash on Delivery (COD)
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COD is available on selected products and pin codes.
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All COD orders require confirmation via phone or WhatsApp before dispatch.
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Unverified COD orders will be canceled after 72 hours if not confirmed.
Order Tracking
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Once your order is shipped, you will receive an email and/or WhatsApp message with the tracking ID and courier details.
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If you do not receive tracking information within 3 days of ordering, please contact us at:
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📱 +91 7702402966
Shipping Delays
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Delays may occur due to factors beyond our control, such as courier backlogs, holidays, natural events, or regulatory checks.
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We are not liable for delays caused by the courier or unforeseen events.
Delivery Address
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Please ensure that all shipping details are entered correctly. We are not responsible for failed deliveries due to incorrect or incomplete addresses.
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If an order is returned due to an incorrect address or failure to collect, we will contact you for re-delivery. Additional shipping charges may apply.
Legal Jurisdiction
All disputes are subject to the jurisdiction of Visakhapatnam, Andhra Pradesh, India.