Terms of service

Welcome to WOODKALAA! The terms “we”, “us” and “our” refer to WOODKALAA. WOODKALAA operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). WOODKALAA is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including browsing our store or making purchases, you may be asked to provide details such as your email, billing, payment, and shipping info. You represent and warrant that all such information is accurate and complete.
You are solely responsible for maintaining the confidentiality of your account credentials and are responsible for all activities under your account.

SECTION 2 - OUR PRODUCTS

We strive to accurately display our products, but variations in screen settings may cause differences in color or appearance.
We do not guarantee that the quality or appearance of our products will meet your expectations.
We reserve the right to change or discontinue any product at any time and limit the sale of products to certain persons, regions, or jurisdictions.

SECTION 3 - ORDERS

All orders placed constitute an offer to purchase. WOODKALAA reserves the right to accept or reject any order.
Orders are only confirmed upon successful payment processing and acceptance. We may contact you via email, phone, or WhatsApp for verification.
All purchases are subject to our Refund Policy.
Products sold are intended for personal use only and not for resale or commercial use.

SECTION 4 - PRICES AND BILLING

Prices are subject to change without notice. Prices at checkout will reflect the current rates at the time of purchase and are exclusive of taxes, shipping, or customs charges unless explicitly stated.
You agree to provide accurate and complete billing information.
You represent and warrant that you are authorized to use the payment method you provide and that all payments will be honored.

SECTION 5 - SHIPPING AND DELIVERY

WOODKALAA ships within India. Delivery times are estimated and not guaranteed.
We are not liable for delays caused by shipping carriers, natural disasters, or unforeseen events.
Risk and title pass to you upon shipment. Please refer to our Shipping Policy for details.

SECTION 6 - INTELLECTUAL PROPERTY

All content on the Services—including trademarks, logos, product designs, images, and text—is the property of WOODKALAA or its licensors and protected by Indian and international laws.
You may use the Services for personal, non-commercial use only.
No part of the site may be reproduced, copied, or otherwise exploited without express written permission.

SECTION 7 - OPTIONAL TOOLS

We may provide you access to third-party tools which we neither monitor nor control.
Use of such tools is entirely at your own risk and discretion.
We may offer new tools or services in the future which will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party websites.
Any transactions or interactions with third parties are entirely between you and the third party. Please review their terms and privacy policies carefully.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

WOODKALAA is powered by Shopify, which enables us to operate our website and services.
However, all purchases made are between you and WOODKALAA only. Shopify is not responsible for any sales, products, or services provided by WOODKALAA.
You release Shopify from any and all claims related to your transactions with WOODKALAA.

SECTION 10 - PRIVACY POLICY

Your use of our Services is also governed by our Privacy Policy.
Because we use Shopify, Shopify also collects and processes some of your information. You can view Shopify’s privacy practices here.
Please read both policies to understand how your data is collected and used.

SECTION 11 - FEEDBACK

Any suggestions, reviews, or ideas you submit to us become our property, and we may use them for any purpose.
By submitting feedback, you confirm you have the rights to do so and that your submission is lawful, original, and non-defamatory.
We may remove or refuse to post content that violates these Terms.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

We may occasionally make errors or omissions in product descriptions, pricing, or availability.
We reserve the right to correct such errors and update or cancel orders affected by such inaccuracies at any time, even after an order is submitted.

SECTION 13 - PROHIBITED USES

You agree not to use the Services for unlawful or prohibited purposes, including but not limited to:

  • Violating any law or regulation

  • Harassing or harming others

  • Uploading viruses or malicious code

  • Attempting to gain unauthorized access to systems

  • Infringing on intellectual property rights
    We reserve the right to terminate your access to the Services for any violations of these Terms.

SECTION 14 - TERMINATION

We may terminate your access to the Services at any time without notice.
Upon termination, your obligations and liabilities incurred prior to termination will remain enforceable.
Sections that survive termination include Intellectual Property, Feedback, Limitation of Liability, and Governing Law.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and all information, products, and tools provided are offered “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted, secure, or error-free access to our Services.
Your use of the Services is at your sole risk.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, WOODKALAA shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our Services or products.
Our liability will be limited to the amount paid by you for the specific product or service.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold WOODKALAA, its affiliates, and service providers harmless from any claim or demand, including reasonable legal fees, arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 18 - SEVERABILITY

If any provision of these Terms is held to be invalid, the remaining provisions shall continue to be enforceable and in full effect.

SECTION 19 - WAIVER

Our failure to enforce any part of these Terms shall not be considered a waiver of our right to enforce that provision or any other provision.

SECTION 20 - ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any policies linked herein, constitute the entire agreement between you and WOODKALAA regarding your use of our Services.

SECTION 21 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of the courts in Visakhapatnam, Andhra Pradesh.

If you have any questions about these Terms, please contact us at:
📧 Email: helpwoodkalaa@gmail.com
📞 WhatsApp: +91 7702402966
🕐 Monday to Saturday, 10 AM to 5 PM